Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to
request a return. To be eligible for a return, your item must be in the same condition that you
received it, unworn or unused, with tags, and in its original packaging. You’ll also need the
receipt or proof of purchase. To start a return, please send us a message on our contact page.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how
and where to send your package. Items sent back to us without first requesting a return will not
be accepted. You can always message us for any return question on our contact page.
Damages and issues Please inspect your order upon reception and contact us immediately if
the item is defective, damaged or if you receive the wrong item, so that we can evaluate the
issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable
goods (such as food, flowers, or plants), custom products (such as special orders or
personalized items), and personal care goods (such as beauty products). We also do not accept
returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have
questions or concerns about your specific item. Unfortunately, we cannot accept returns on
sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have,
and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period Notwithstanding the above, if the merchandise is
being shipped into the European Union, you have the right to cancel or return your order within
14 days, for any reason and without a justification. As above, your item must be in the same
condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll
also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if
the refund was approved or not. If approved, you’ll be automatically refunded on your original
payment method within 10 business days. Please remember it can take some time for your bank
or credit card company to process and post the refund too. If more than 15 business days have
passed since we’ve approved your return, please please send us a message on our contact
page.